About Service Pro Mobile 3
MSI Datas Solution To Mobile Field Service Software Improve Customer Satisfaction, Increase Technician Utilization and Boost Service Performance with Service Pro(R) Mobile Your customers have high expectations. Help your...
MSI Datas Solution To Mobile Field Service Software
Improve Customer Satisfaction, Increase Technician Utilization and Boost Service Performance with Service Pro® Mobile
Your customers have high expectations. Help your field service technicians exceed them.
Field service organizations that empower their service technicians with real time customer, asset, inventory, warranty and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly, and at a higher first time response success rate.
Why Service Pro Mobile?
A more informed technician is more productive! Empower your field service techs with immediate information to get the job done right, on the first call.
• Service Pro Mobile works anywhere - Technicians can record work in areas with or without wireless network connectivity.
• Service Pro Mobile is easy to use – Features are intuitively laid out and use the device's native navigation. It’s cross platform and consistent between iOS and Android menu options.
• Service Pro Mobile is a seamless extension of Service Pro - Stop wasting effort! Integration with Service Pro® extends world class field service productivity to the field.
• Service Pro Mobile deployment options - On-premise or cloud
• Service Pro Mobile does work orders and inspections – Data is saved to permanent tables matching the structure of the Service Pro back-end feature.
• Service Pro Mobile can integrate to your ‘home office’ system – Enjoy company-wide field service automation by using Service Pro Mobile with your home office system.
What can Service Pro Mobile do?
Service Pro Mobile includes many paperless service management capabilities for field service technicians:
• Service Technician Status
• Work Order Management:
• Technician Time Tracking
• Inventory Tracking
• Asset Inspections
• Photo Capture
• Signature Capture
Previous Versions
Here you can find the changelog of Service Pro Mobile 3 since it was posted on our website on 2016-12-25 00:00:47.
The latest version is 3.30.3 and it was updated on 2024-04-22 13:52:29. See below the changes in each version.
Service Pro Mobile 3 version 3.30.3
Updated At: 2024-03-29
Changes: - If a user creates an Order from a piece of Equipment, that Equipment is now added to the Order and set as the Selected Service Item.
- The Order Note contents field now allows you to enter full updates before saving and sending to back office.
- Signature email and full name fields no longer truncate entries after an apostrophe or quote mark.
- Technicians no longer experience sync errors when syncing data associated with service items that are deleted in back office.
Service Pro Mobile 3 version 3.30.2
Updated At: 2024-03-01
Changes: - Technicians can now search for special characters when adding Order Lines. This improvement makes searches more accurate when handling inventory lines with dimensional characters.
Service Pro Mobile 3 version 3.30.1
Updated At: 2024-02-02
Changes: - Mobile now appropriately handles retrieving order-related data from Service Pro (e.g., order lines, scope tasks for Vista customers) where the number of records to be returned exceeds 10,000.
Service Pro Mobile 3 version 3.29.11
Updated At: 2023-11-10
Changes: - Auto-sync only: Enhancements were made to ensure new Order Lines are assigned to the appropriate Service Items.
- Enhancements were made to improve the stability of the app to reduce crashes.
Service Pro Mobile 3 version 3.29.10
Updated At: 2023-10-19
Changes: - The My Map Tech Status now displays the most recent date that a Tech Location was last updated.
- Android devices running the Android 14 OS no longer display datetimes in UTC time in Service Pro Mobile 3. They now display local times.
Service Pro Mobile 3 version 3.29.10
Updated At: 2023-10-13
Changes: - The My Map Tech Status now displays the most recent date that a Tech Location was last updated.
Service Pro Mobile 3 version 3.29.9
Updated At: 2023-09-18
Changes: - Searching for the Equipment Type Picker on the Bulk Inspect section now filters and displays the selected equipment accurately.
- Improvements were made to ensure that Service Tech Order Lines are consistently created with their corresponding Actual Times.
Service Pro Mobile 3 version 3.29.8
Updated At: 2023-08-18
Changes: - Manually entering Actual Time start or end times no longer overwrites entered times when near the Daylight Savings Time change.
- Due to new Google permission settings in Android 13 and higher, the next time you install the latest version of Service Pro Mobile, notification permissions and media permissions for accessing local files will be defaulted to off. Simply access Settings to turn them back on.
Service Pro Mobile 3 version 3.29.4
Updated At: 2023-04-28
Changes: - Now you can access XOi Vision through Service Pro Mobile.
- If the most recent Labor Order Line is deleted and multiple Actual Times are allowed on one Order Line, new Actual Time records are no longer assigned to that deleted Order Line.
- Users without deletion rights can no longer delete Actual Time or Labor Order Lines.
Service Pro Mobile 3 version 3.29.3
Updated At: 2023-03-31
Changes: - When AllowManyActualTimesPerTechLine is on and mobile adds a new Actual Time record to an already-synced Order Line, if back office deletes it before the new Actual Time is synced, the Order Line is recreated.
- Completed inspections no longer appear as incomplete on order summary screens when viewed during a data sync.
- New Auto-Sync allows for automatic, faster syncing between SPM3 and back office. Technicians no longer need to manually sync if Auto-Sync is enabled on a company level.
Disclaimer
Official Google Play Link
We do not host Service Pro Mobile 3 on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for Service Pro Mobile 3 is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
